Show All Answers

1. What browsers will this streaming video work on?

The Livestream program is based on Flash, which has been tested in all major browsers (Internet Explorer, Firefox, Opera and Safari). We have tested this on both Mac and PC - the service should work on most modern browsers with Flash. If you are having issues, please first check to make sure the version of flash you have is up to date (see the link at the end of this FAQ). If you continue to have issues, please contact mrobinson@peachtree-city.org, and we'll try to troubleshoot (we cannot resolve every issue). More Information About Flash...

2. Can the picture be any larger?

Given the nature of our recording and the bandwidth used, we cannot make the picture larger without causing image quality issues, so we have disabled these features on our website.

If you want to make the image full-screen, you can visit the Livestream page for our videos directly, but we do not recommend making the image full-screen.

You can try to use the zoom tools in your browser to increase the overall size of the page the video is shown on, but your experiences may vary based on browser type and operating system. Link to the Livestream Direct Page

3. How do I get rid of the ads?

The ads that run at the beginning of the videos and along the bottom of the screen are what keep this service free. While you cannot dismiss the introductory advertisement, you can minimize the ads that run along the bottom of the screen by clicking the small "X" that appears in the upper right part of the ad itself. This will make the ad run very small at the bottom of the screen.

4. I can't hear!

We are working to adjust the volume levels as we go. As the meeting room does not have a "sound technician" and has a variety of people speaking at different voices, sometimes voices from the podiums will be extremely quiet or extremely loud. We will be educating users of the microphones to speak more directly into them, and we will also be testing higher microphone volumes to try to resolve the issues. You should be able to have your computer volume at least 50% and hear clearly (that is the standard we are trying to keep).

If you hear no audio whatsover, first refresh your browser. If the issue continues, please let us know by emailing mrobinson@peachtree-city.org (we may not be able to solve all issues, but we want to know if there are patterns).

5. The video stopped working!

Generally, you can resume the live feed by refreshing your web browser.

6. Who do I contact if I have a problem?

While we cannot resolve every issue, we're happy to try - email mrobinson@peachtree-city.org to let us know quality concerns or with any technical questions you may have about the broadcasts. If we can provide a solution, we will definitely try.